Massive collection of Skymiles so I can get more useless magazines with said points. But I chose Airtran for some odd reason.
Checkin was not available online because they were upgrading their site for better service. Checking in at the plane depot for 'me' today. I left a few minutes early just to be safe. I arrived to an empty counter, is was devoid of passengers but there were 6 or 7 airtran employees chatting it up behind the counter.
With the absence of human life forms in the make shift maze they built for crowd control I proceeded to the counter. Once I reached this vast counter with no patrons I was greeted with 'where are you going?". Not hello or good morning. I replied with a hardy "good morning!" Still no response. 'atlanta' rolled off my tongue. Where is your boarding pass? Was the next question from this delightful, over weight employee with bad coffee breathe. I wanted to offer her one of my brand new pieces of gum that I had just purchased at 7-11 on my way to the air-limo place. That's another story, MCO does not allow the sale of gum for what ever reason. I don't think she would have taken the gum.
"Sorry online check in was not working on my fancy inter-web this morning. So I stand before you trying to check in". The next statement blew my mind, you need a boarding pass to checkin. I looked around because I thought Ashton Kutcher was going to jump out and inform 'me' I was being punked! No such luck, this was as real as it was going to get. I looked around for a ticket agent and the plane, still nothing. "ain't dis where I's posed to be getn me board pass" trying not to blow a gasket on this lazy beotch.
She started to speak and I cut her off by asking for her supervisor, who was
standing right next to her. This woman was 5'1" tall and looked to be 300lbs. The two of them together looked like twiddle dee and twiddle dum. The ball shaped women repeated what her matching bookend had just told me. You need a boarding pass to checkin. I asked what purpose the counter serves? This is were people checkin with their luggage. Ok, now we are getting some where! I asked if people with luggage need a boarding pass to
Check their luggage? "no, we provide them with boarding passes when the
check their luggage" Can you guess my next question? "Why can't you provide me with a pass?" "You aren't checking luggage!" "Do people travel without luggage?" yes and they have boarding passes!" "where can I get a pass if I didn't print it at home?" there was a long pause.....
I asked for their names and went in search of a self-checkin kiosk. Found one and checked in.
Security was packed, the experienced traveler line was 50 deep. The other lanes, filled with families were pAcked. The family lane had not a sole in it. I walked through with no issues. Made to Starbucks in no time flat.
Green tea latte in hand and bathroom
Break covered, I made my way to the
gate. Again no one in line. I walked up to find three airtran employees deep in a bitchfest about their jobs. The women in front if me went out of her way not to assist me. She looked down and acted as if I was not there. One of her buds asked me what I wanted. I asked if we were leavn on time. He pointed at the board and they began to bitch again. And so started this entry into my blog.
If I was not working on my temper I would have been in a hot mess of trouble. This is a far to common experience for many people. It's sad that it has come to this! If you don't like your job, quit, make a change, go play in traffic...I don't care, just stop making my life tougher with your negative attitude! Life is not easy for anyone, why make it tougher with your constant bitchn? I'm sorry you didn't pay attention in 3rd grade and could make it through elementary school without lithium. Don't project your
miserable existence on the rest of us. I like my life and what it has provided for myself and my family.
Customer service is dead, hit it with the paddles and bring it back.
P.S. The flight attendants on the way to The Atl more than made up for the
fiasco I experienced earlier. Thanks Rachael!!!
Fredrick Kong
321.662.9014
Tadashi70@gmail.com
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